JIRA is now available as three separate applications, JIRA Software, JIRA Service Desk, and JIRA Core. For more information on administering these applications, refer to the Administering JIRA Applications documentation.

Sharing a Search Result

You can easily email other JIRA users (including any email address) a link to a search result or shared filter by sharing the search result (or shared filter) with them. You can also add an optional note to the email message.

  (info) To access the Share button, your JIRA System Administrator must first have configured JIRA's SMTP mail server. Additionally, you also require the Browse Users global permission.

Related topics:

To share a search result with one or more JIRA users or any email addresses:

  1. Choose Issues > Search for Issues.
  2. Refine your search, as described in Searching for Issues, then choose the share icon.
    (tick)  Keyboard shortcut: s
  3. Specify JIRA users (by typing their usernames or part/all of their full names as registered with their JIRA user accounts) or type any email addresses of people you want to share the issue with.
    When you begin typing a JIRA user's username or name, or a previously specified email address, an autocomplete dropdown will appear.
  4. Add an optional Note.
  5. Click the Share button.

(info) Please Note:

  • Recipients specified in the User name or email field will receive an email message whose body contains the content of the Note (if one was specified) as well as a link to the search result. 
  • A shared search result sent to JIRA users specified in the User name or email field will be sent to the email addresses registered with these user's respective JIRA accounts. 
  • The subject line of the email message will specify you as the JIRA user who 'shared' the issue with the recipients.
  • If you are viewing a shared filter on the issue navigator and use the Share button to share that filter with other JIRA users who can also view this filter, then the email message that these JIRA users receive will contain a link to the filter instead of its search results. All other recipients will receive an email message containing a link to that filter's search results instead.
  • You can also share an issue from the 'view issue' page. See Sharing an issue for details.

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5 Archived comments

  1. User avatar

    Roland Paulus

    unfortunately we don't receive mails, when trying to share a single issue or a search result, although the smtp-server is correctly configured, as we do receive mails when a notification event occurs (create issue, resolve issue, etc.)

    hope you can help!

    05 Sep 2012
  2. User avatar


    Hello again!

    We still can't share search results or single issues, although we have the latest edition af JIRA (5.2.6)



    22 Feb 2013
  3. User avatar

    Hemanth Kumar N


    Am not able to share the search results with the steps given above, when is fill and the info and clink on Share button, sent message is getting displayed but still the filter is not shared to my friend. also please help me on how to share the result to groups that are already created in JIRA.

    Thanks in advance,



    26 Mar 2014
  4. User avatar

    Hemanth Kumar N

    Found a way to do this:

    Go to “My Filters” that u have created and click on settings icon against the filter that you wish to share and click “Edit” you will see option to share.


    26 Mar 2014
  5. User avatar

    Joseph Pursel

    Please consider adding the ability to share a filter with a Group. This would ensure that all members of the Group would be able to use the filter.

    14 Aug 2014
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