The new Jira issue view

On this page:

We're in the process of redesigning one of Jira's key components—the issue view. You can open issues from a number of places in Jira:

  • Boards
  • Backlogs
  • Search
  • A project's issues list

You can even open an issue from Bitbucket if the issue key is mentioned in a commit message. It's something you might look at a few hundred times a day (or more), so it's pretty central to helping you get more done.

The new issue view is live for all boards in business projects, and is available for all Jira Software boards and backlogs. To turn the new issue view on or off in Jira Software projects for now, head to Your profile and settings () > Personal settings and toggle the switch for the New Jira issue view.

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Latest updates

Click Watch at the top right of this page to be notified about the latest goodies we're adding to the new issue view.

Software and business projects

  • Change the issue type: Click the issue-type icon at the top-left of the issue view to change the issue type (from a task to a bug, for example).

What's changed?

We've grouped key actions and information in a logical way, making it easier for you to scan and update issues. The issue view responds to the width of your window and its location. It will usually appear as a 2-column layout on boards and as a single column in the backlog, but will change if you make your window really slim or really wide.

  1. Quick add buttons: Add attachments, subtasks, linked issues, and content from Atlassian Marketplace apps.
  2. Watch and more actions: Watch the issue, and perform other issue actions like move and clone.
  3. Transition issues: Quickly get from to-do to done, and any status or workflow step in between.
  4. Show more issue details: Reveal all issue fields, including fields that don't yet have values.

Goodbye to separate view and edit screens

The new issue view has one just screen, where you view, edit, transition, and comment. Click any field you see to edit it inline.

Quick-add for attachments, subtasks, and linked issues

The quick-add buttons are a key part of the consistency of the new issue view—they're always there, right under the issue summary. Use them to add attachments, create subtasks, link issues, and add content from Atlassian Marketplace apps.

  1. Quick add buttons: Add attachments, subtasks, linked issues, and content from Atlassian Marketplace apps.

Simple transitions

No more workflow-step buttons to transition issues—just the status and one place to click to transition an issue. Click the status and choose a transition or status to move the issue to.

Comment from anywhere

The new docked comment bar is always there. Even with hundreds of comments on an issue, it's one click and no scrolling to start your comment.

New Atlassian editor

We're also rolling out a new editor as part of the new issue view, with a cleaner look and markdown support. The editor converts things like links, code, and markdown on-the-fly, so you can paste in your content and let the editor do the work.

See some common markdown formatting options...
  • ## This is H2 style (we support H2–H5)
  • **bold** for bold
  • *italic* for italic
  • ``` for a code block
  • [this is link text](www.atlassian.com) for this is link text
  • * for bulleted lists (like this one (wink))
  • 1. for numbered lists

The editor in the new issue view uses markdown rather than wiki markup. Right now, if you've added wiki markup in the old editor, we'll render it correctly in the new issue view.

As we continue to roll out the new issue view and new editor, wiki markup support will be phased out and eventually removed in favor of markdown.

Show more

Issues can get busy, and it can be tough to look at everything at once. Click Show more in the details section of the issue to reveal empty fields that aren't always shown on the new issue view.

To choose which custom fields appear in the new issue view, head to Project settings > Screens, expand the appropriate screen scheme, select the View issue screen to configure it. Field order isn't configurable in the new issue view just yet, but we're working on it.

Where can I see the new issue view?

Scrum and kanban boards and backlogs

You can open the new issue view as either a dialog or sidebar on your boards, letting you have laser focus on the issue you're working on or a broader view of the issue and board. To choose the sidebar option, go to a scrum or kanban board and choose •••  >   Open issues in sidebar .

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The new issue view lets you choose a two-column layout if you have enough screen real estate. Drag the divider and give your issue details more space.

Business project boards

The new issue view appears as a dialog and keeps you in the context of the board. From there you can see all the important info for the issue, edit it inline, and get back to your board in no time.

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Click the issue key to open the full-page issue view in a new tab.

Full-page issue view

As we're still building some features for the full-page issue view, we've added a click-through option so you can see the old issue view if you need to. Click See the old view at the top-right of the full-page issue view to access anything that's not yet available in the new view.

Search and the project issues list

The project issues list (also called the project issue navigator) lets you find issues in your project using handy pre-configured filters. Head to your project and choose Issues and filters in the sidebar, then choose a filter.

Jira Service Desk linked issue view

Stay in Jira Service Desk while quickly viewing issues linked to a service desk request. The new Jira issue view appears as a dialog when you click on a linked issue within a request.

See an example...

  1. Quick-add buttons: Add attachments and link issues.
  2. Watch and more actions: Watch the issue, and perform other issue actions like move and clone.
  3. Transition issues: Quickly get from to-do to done, and any status or workflow step in between.
  4. Show more issue details: Reveal all issue fields, including fields that don't yet have values.

Bitbucket

Previously, when you clicked an issue key that was mentioned in a commit message, we'd take you to Jira to view and edit the issue. With the new issue view you can see and edit the issue right in Bitbucket. Click the issue key and the new issue view dialog pops open to let you do the work you need to and get back to working in Bitbucket in a snap.



Last modified on Oct 15, 2018

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