Working with boards

JIRA Coreboards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. 

To start using boards, open your project and select Board in the sidebar. 

Trouble with your board?

Board actions

Track work progress

As you start new tasks or finish something, move it along the issue workflow from one status to the next. Pick up issues, then 'drag and drop' them as they progress.

Order and prioritize

You can move items around within a column, which lets you order tasks any way you like, such as by priority, complexity, or due date.

Re-order columns

If you are a JIRA Core Administrator, you can drag the columns into any order you like without affecting the issue workflow.


  • By default, items are listed in the order of oldest to newest by creation date.
  • Issues disappear from the last column after 14 days of inactivity. Select the link at the bottom of this column to see them again.
  • The board can display up to 1,000 issues

Board features

Search and filter

Search issues by keyword or assignee, or quickly filter to show only work assigned to you or due this week.

Monitor due dates

If you set due dates, you can see at a glance what work is due to be completed, and what work might be at risk, or overdue.

Create a new task

Select the + icon to create a new piece of work. The task appears in the left-hand column until you start work.

View and edit

Select the issue key to open the issue previewer where you can edit some details. Select View full issue to open the full issue. (Labs  feature).


Board columns are related to your project workflow

There is a direct correlation between your project's workflow and the column order on your board.

JIRA Core Administrators can move columns around. To add or rename columns, you need to edit the workflow. For more information, see How do I build the workflow I want?


Board troubleshooting

Why can't I see issues on the board?

If your project contains customized workflows, you might not be able to see your issues on the board. Here are the two main cases where this can happen.

  1: Your project contains issues that have different workflows

For instance, you have customized a workflow for a certain issue type and you have multiple workflows in your project.

Task issue type

Design issue type

The board displays a column for each status, so where the statuses are not the same, the board does not know which workflow to show.

If you want to start using boards, you may want to consider aligning your workflows. For more information, see How do I build the workflow I want?

  2: Two issue transitions go to the same status

For instance, if any of the workflows in your project are set up similar to this:

In the above example, two transitions both go from one status to another. You may have something like this up because there are separate transition events you wish to record.

If you want to use boards, you need to restructure your workflow so that there is only one transition between the two statuses. For example, you might change things to be something like this:

Error when moving board columns

If you have unsaved draft workflows, you may get an error message when you try to move board columns. To fix this:

  1. Go to  Issues, then click Workflows.
  2. Find the board workflow for the project and click Edit.
  3. If there's a yellow message at the top of the screen saying you have an unsaved draft, either Save or Discard it.

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