Working with boards

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Jira Core boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed.

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This page covers Jira Core boards. For Jira Software boards, take a look at:

To start using boards, open your project and select Board in the sidebar.


  • By default, items are listed in the order of oldest to newest by creation date.
  • Issues disappear from the last column after 14 days of inactivity. Select the link at the bottom of this column to see them again.
  • The board can display up to 1,000 issues


Trouble with your board?

Board actions

Track work progress

As you start new tasks or finish something, move it along the issue workflow from one status to the next. Pick up issues, then drag and drop them as they progress.

Order and prioritize

You can move items around within a column, which lets you order tasks any way you like, such as by priority, complexity, or due date.

Re-order columns

If you're a Jira Core admin, you can drag the columns into any order you like without affecting the issue workflow.

Work on an issue

Click an issue to open the issue details view. From there you can update issue information, like the description, assignee, and due date; comment or watch the issue; and add attachments, linked issues, and subtasks.

  1. Quick-add buttons: Add attachments and subtasks, and link issues.
  2. Watch and more actions: Watch the issue, and perform other issue actions like move and clone.
  3. Transition issues: Quickly get from to-do to done, and any status or workflow step in between.
  4. Show more issue details: Reveal all issue fields, including fields that don't yet have values.


Board columns are related to your project workflow

There's a direct correlation between your project's workflow and the column order on your board.

Workflow steps:

Board columns:


Jira Core admins can move columns around. To add or rename columns, you need to edit the workflow. For more information, see How do I build the workflow I want?


Board troubleshooting

Why can't I see issues on the board?

If your project contains customized workflows, you might not be able to see your issues on the board. Here are the two main cases where this can happen.


1: Your project contains issues that have different workflows

For instance, you have customized a workflow for a certain issue type and you have multiple workflows in your project.

Task issue type

Design issue type

The board displays a column for each status, so where the statuses aren't the same, the board doesn't know which workflow to show.

To start using boards, you may want to consider aligning your workflows. For more information, see How do I build the workflow I want?

2: Two issue transitions go to the same status

For instance, if any of the workflows in your project are set up similar to this:

In the above example, two transitions both go from one status to another. You may have something like this set up because there are separate transition events you wish to record.

If you want to use boards, you need to restructure your workflow so that there is only one transition between the two statuses. For example, you might change things to be something like this:

Error when moving board columns

If you have unsaved draft workflows, you may get an error message when you try to move board columns. To fix this:

  1. Choose the Jira icon (, or ) > Jira settings.
  2. Choose Issues > Workflows.
  3. Find the board workflow for the project and click Edit.
  4. Save or Discard the unsaved draft.
Last modified on Jul 20, 2018

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