Jira Core mobile app

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A native app for Jira Core is here.

Using Jira Software?

If you're using Jira Software, see Jira Server mobile app.

About the app

Public versions of the apps are available!

We now have public versions of the apps available. However, if you wish to keep using the beta version of the app, you can do so, but you need to upgrade to Jira 8.3 for it to work.

Here's what you'll get, and what you can do in the app:

  • Manage projects from your fingertips
    Search and browse your projects, along with all issues your team is working on. View details about your issues and add some more.
  • Collaborate on the go
    Create issues and add them straight to your projects. Add comments to keep your team in the loop, and @mention away to get your teammate's immediate attention.
  • Get back to your work, fast
    Use your favorite filters to quickly find important issues and projects, or just view the list of all issues you've been working on recently.
  • Stay up-to-date, always
    Get real-time notifications about activity in your projects so you don't miss a single thing. Customize what you're notified about and when.



What you'll need

Jira Core requirements

In order for your users to try the Jira Server app, you will need to:

Device requirements

In order to use the app, your users will need a device with either:

  • Android 5.0 (Lollipop) or later, or
  • iOS 12 or later (iPhone, iPad or iPod Touch)

Upgrading the app

If you have used the app before and would like to try out the latest version, make sure you do the following:

  • Upgrade your Jira instance to Jira Core 8.3,
  • Update Mobile Plugin for Jira on your Jira instance
  • Remove the app from your device, and download it again from the App Store or Play Store

Downloading the app

You can download the app for Android or iOS.

Jira Server for Android

To get the app for Android (both beta and the public version are available), sign up here.

Jira Server for iOS

To get the app for iOS, sign up here.

Considerations for administrators

Here are some things to consider when determining whether your users will be able to use the app.

Installing Mobile Plugin for Jira...

Mobile Plugin for Jira

Before you can use the mobile app, you need to install the Mobile Plugin for Jira in your Jira instance.

To install this plugin:

  1. Log into your Jira instance as an admin.

  2. Click the admin dropdown, and choose Manage apps.

  3. Click Find new apps from the left-hand side of the page.

  4. Locate Mobile Plugin for Jira via search.

  5. Click Install to download and install your app.

  6. You’re all set!

VPN and firewalls...

VPN and firewalls

If your Jira instance is not accessible on the public internet, users will need to connect their device to your network or virtual private network (VPN) in order to use the app.

We recommend providing your users with step-by-step instructions on how to connect to your VPN when you let them know the mobile app is available, as this is something Atlassian Support will not be able to help them with.

SSL...

SSL

The app accepts both HTTP and HTTPS connections.

If your Jira instance is configured to use SSL, you will not be able to log in on the app if:

  • your certificate is self signed

  • the Certificate Authority (CA) is unknown, or is not one that Android / iOS trusts by default (for example it might be a new CA that is not yet trusted, or a private CA)

  • your certificate is missing an intermediate CA, affecting the certificate chain.

See our Knowledge base article for information on how to resolve this.

Login and authentication...

Login and authentication

The app supports all common Jira user management configurations, including external user directories and SAML single sign-on. Users will need to sign in to use the app, even if your site allows anonymous access.

Mobile Device Management (MDM)...

Mobile Device Management (MDM)

We do not currently support any mobile device management (MDM) or app management solutions.

Third party apps and visual customizations...

Third party add-ons and visual customizations

The mobile app provides a simple, lightweight way for users to view, create, edit and collaborate on issues. Complex interactions, including those provided by add-ons, will not be available in the app.

Any look and feel customizations you’ve made to your Jira instance will not be reflected in the app.

Related pages and known issues

Having problems when using the app? Check if they're listed here:

Last modified on Aug 20, 2019

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