Jira Core mobile app
A native app for Jira Core is here.
Using Jira Software?
If you're using Jira Software, see Jira Data Center and Server mobile app.
About the app
Public versions of the apps are available!
We now have public versions of the apps available. However, if you wish to keep using the beta version of the app, you can do so, but you need to upgrade to Jira 8.3 for it to work.
Here's what you'll get, and what you can do in the app:
- Manage projects from your fingertips
Search and browse your projects, along with all issues your team is working on. View details about your issues and add some more.
- Collaborate on the go
Create issues and add them straight to your projects. Add comments to keep your team in the loop, and @mention away to get your teammate's immediate attention.
- Get back to your work, fast
Use your favorite filters to quickly find important issues and projects, or just view the list of all issues you've been working on recently.
- Stay up-to-date with push notifications
Get real-time notifications about activity in your projects so you don't miss a single thing. Customize what you're notified about and when. Learn more
What you'll need
Jira Core requirements
In order for your users to try the Jira Server app, you will need to:
- upgrade your Jira instance to Jira Core 8.3,
- install the latest version of Mobile Plugin for Jira on your Jira instance
In order to use the app, your users will need a device with either:
- Android 5.0 (Lollipop) or later, or
- iOS 12 or later (iPhone, iPad or iPod Touch)
Upgrading the app
If you have used the app before and would like to try out the latest version, make sure you do the following:
- Upgrade your Jira instance to Jira Core 8.3,
- Update Mobile Plugin for Jira on your Jira instance
- Remove the app from your device, and download it again from the App Store or Play Store
Downloading the app
You can download the app for Android or iOS.
Jira Server for Android
To get the app for Android (both beta and the public version are available), sign up here.
Jira Server for iOS
To get the app for iOS, sign up here.
Considerations for administrators
Here are some things to consider when determining whether your users will be able to use the app.
Mobile Plugin for Jira
Before you can use the mobile app, you need to install the Mobile Plugin for Jira in your Jira instance.
To install this plugin:
Log into your Jira instance as an admin.
Click the admin dropdown, and choose Manage apps.
Click Find new apps from the left-hand side of the page.
Locate Mobile Plugin for Jira via search.
Click Install to download and install your app.
You’re all set!
VPN and firewalls
If your Jira instance is not accessible on the public internet, users will need to connect their device to your network or virtual private network (VPN) in order to use the app.
We recommend providing your users with step-by-step instructions on how to connect to your VPN when you let them know the mobile app is available, as this is something Atlassian Support will not be able to help them with.
The app accepts both HTTP and HTTPS connections.
If your Jira instance is configured to use SSL, you will not be able to log in on the app if:
your certificate is self signed
the Certificate Authority (CA) is unknown, or is not one that Android / iOS trusts by default (for example it might be a new CA that is not yet trusted, or a private CA)
your certificate is missing an intermediate CA, affecting the certificate chain.
See our Knowledge base article for information on how to resolve this.
Login and authentication
The app supports all common Jira user management configurations, including external user directories and SAML single sign-on. Users will need to sign in to use the app, even if your site allows anonymous access.
Mobile Device Management (MDM)
We do not currently support any mobile device management (MDM) or app management solutions.
Third party add-ons and visual customizations
The mobile app provides a simple, lightweight way for users to view, create, edit and collaborate on issues. Complex interactions, including those provided by add-ons, will not be available in the app.
Any look and feel customizations you’ve made to your Jira instance will not be reflected in the app.
The Jira Server mobile app can push notifications directly to users' devices. Users choose whether they'd like to receive push notifications from the app, and can opt out at any time. This feature uses a cloud-based notifications service developed and maintained by Atlassian and hosted on our AWS infrastructure. No user or message content is sent to the service, only notification IDs, and we don't store any data.
- If you need to avoid using any cloud-based services you can choose to disable push notifications entirely. Head to . > System > Jira mobile app
- If you're using restrictive firewall or proxy server settings, you'll need to allow (whitelist)
https://mobile-server-push-notification.atlassian.comto ensure push notifications work as expected.
For sites that are not accessible on the public internet (for example users need to be connected via VPN to use the app) we adapt the push notification message as follows:
- If the user is connected to your network or VPN, we'll show the full notification, for example "Sara Leung shared 'End of year party' with you"
- If the user is not currently connected to your network or VPN, we'll show a shorter notification, for example "1 new notification".
For more info on push notifications, see Push notifications.
Related pages and known issues
Having problems when using the app? Check if they're listed here:
For all known issues, see Jira Server and Data Center mobile apps.