Abandoned Nodes not showing as Offline in JIRA Data Center
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
In JIRA Data Center old or abandoned nodes are showing as Active but not alive, even though they aren't in use anymore
Cause
When a node is removed from a cluster without gracefully shutting down JIRA first, that node doesn't have a chance to send an OFFLINE status to the database.
Resolution
Before you remove a VM or AWS instance from the Data Center Cluster, gracefully shut-down JIRA by using the jira-stop.sh script in <JIRA_INSTALL>/bin, before killing the AWS instance or powering off the VM.
- Also see: Removing Abandoned/Offline Nodes in JIRA Data Center
- related ticket: JRASERVER-42916 - Getting issue details... STATUS