Add Watchers and Vote buttons are greyed out in Team Managed Project issues
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
Add Watchers and Vote buttons are greyed out in Team Managed Project issues
Environment
This behavior may be seen in Team Managed projects and Company Managed projects
Diagnosis
- In Company Managed projects, project permissions govern the ability to add watchers and vote on issues.
- In Team Managed projects, the Administrator access role is required to be able to add watchers and votes to Jira issues.
- In some cases, with the administrator role, the user notices that the Watchers and Voters buttons are greyed out
Cause
In the Jira Settings > System > General Configuration, the ability to watch issues or vote on issues is disabled globally:
https://<sitename>.atlassian.net/secure/admin/ViewApplicationProperties.jspa
Solution
Click to Edit Settings and enable the options below:
- Allow users to vote on issues
- Allow users to watch issues
Such that users with the right permissions are able to watch issues and/or vote on issues.