Administration menu not visible or 'Admin Menu Section' plugin disabled

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Problem

The 'Administration' menu is not showing. Instead, only a 'Hide All' link is visible.

Cause

The 'Admin Menu Section' plugin was disabled. At this time Atlassian is unsure of a root cause. We have seen this occur infrequently after upgrades or LDAP configuration changes.

Workaround

The plugin can be re-enabled by visiting it's URL directly:

http://<baseurl>/secure/admin/jira/ViewPlugins.jspa?mode=enable&pluginKey=jira.webfragments.admin

Or 

http://<base_url>/jira/secure/admin/ViewApplicationProperties.jspa 


This should re-enable the plugin and display the 'Admin Menu Section'.

Resolution

The ability to disable this plugin has been removed. The workaround can correct any lingering invalid state.





























Last modified on Mar 5, 2024

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