Agile Sidebar Missing Backlog and Active Sprint Menu

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

If you're on the New JIRA Cloud Experience and are missing the sidebar navigation menu, you may find this KB helpful instead: Sidebar menu not loading in New Jira Experience

Problem

When viewing a Software project, we see that the sidebar is not showing the Backlog or Active Sprint menu links:

  • Notice that we are viewing the Backlog, but the link for it is missing from the side-bar

Cause

The JIRA Agile add-on has the board-scope-filter module disabled. This may be due to a workaround for previously existing bugs in JIRA:  JRASERVER-45178 - Getting issue details... STATUS

Resolution

Re-enable the board-scope-filter module:

  • Navigate to JIRA Administration > Add-ons > Manage add-ons
  • Select to show "All add-ons"
  • Locate JIRA Agile and expand the modules

  • Locate the board-scope-filter module and enable it


DescriptionWhen viewing a Software project, we see that the sidebar is not showing the Backlog or Active Sprint menu links, This may be due to a workaround for previously existing bugs in JIRA.
ProductJira
PlatformCloud
Last modified on Nov 1, 2018

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