Automation Rule Actor Missing Permissions in JSM Cloud

 

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

   

Summary

The automation rule fails with "The rule actor for this rule is missing some required permissions" or "Ensure that the rule actor has permission (including issue security levels) to see the issue and perform transitions" while transitioning the issue with the rule actor as "Automation for Jira."

Image showing the Automation Audit Log where the error is located

The missing permission

The project role "atlassian-addons-project-access" doesn't have project permission like Transition Issues, Browse issues, etc to perform the action for the transition of the issue as "Automation for Jira". The project role "atlassian-addons-project-access" is a project role that grants permissions to add-ons including the "Automation for Jira" user.

Adding the role "atlassian-addons-project-access" to the permission scheme

Add the project role "atlassian-addons-project-access" to all the permissions in the project permission. Refer to the steps below:

  • Go to the required project >> Project settings >> Permissions
  • On the top right, click on Actions >> Edit permissions
  • For the required permission (say Transition Issues), click on Update 
  • Select Project role atlassian-addons-project-access and Update.


Last modified on Nov 11, 2024

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