Behaviour of mail notifications in Insight
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Setting up mail notifications for Insight:
As long as your SMTP server defined for Jira itself is up and running the notifications should be sent also for Insight in relationship to:
- Insight automation rule set to send a mail notifications as action.
- Insight user watching an object and any comment is added to the object.
Exceptions:
The only situation when the notification will be not sent with the user mention in objects comment, is when the logged in user is mentioning himself.