Big Picture Plugin for JIRA is not enabled in JIRA Data Center
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
After installing Big Picture Plugin for JIRA add-on, the plugin has been disabled.
The following appears in the atlassian-jira.log:
2015-11-27 07:29:45,694 ThreadPoolAsyncTaskExecutor::Thread 36 ERROR xx xx xx xxx /rest/plugins/1.0/ [jira.server.hibernate.JIRADatabaseConfiguration] JIRADataSource reading database configuration problem. JIRA home location: /path/to/shared_home
java.net.MalformedURLException: /path/to/shared_home/dbconfig.xml (No such file or directory)
at org.dom4j.io.SAXReader.read(SAXReader.java:221)
at eu.softwareplant.ganttlib.adapter.jira.server.hibernate.JIRADatabaseConfiguration.initXMLDocument(JIRADatabaseConfiguration.java:83)
Diagnosis
Environment
- JIRA DC 6.4.12
Big Picture Plugin for JIRA v3.1.0-jira6
Cause
The add-on is trying to read the database configuration but it couldn't find the db configuration file in the shared home directory (via /path/to/shared_home) path. In the JIRA DC installation, dbconfig.xml is not required to be in the shared home directory.
Workaround
Workarounds are ways to temporally circumvent a problem, although it still exists in the application.
Copy JIRA dbconfig.xml to /path/to/shared_home/ path and restart JIRA
Resolution
Contact the add-on through here.