Cannot add Card Color, create new filter in Agile
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Adding new Card Color is not possible with no error shown
Diagnosis
Environment
- JIRA 7
- Zephyr Plugin : 3.1.0.31002410
Diagnostic Steps
- Verify that by going into Safe Mode, then performing a full lock reindex, the issue is gone and adding Card Color is possible.
Cause
Caused by Zephyr Plugin
Workaround
Disable Zephyr Plugin and perform a full lock reindex
Resolution
Contact Zephyr Support for further assistance. Currently Zephyr is working on a hotfix for this.