Cannot Add Transitions or Delete Steps in Draft Workflows

Symptoms

When editing a draft workflow, some statuses/steps cannot be deleted and outgoing transitions cannot be added. This makes these steps and statuses useless.

Cause

JIRA contains specific code that removes the ability to perform these edits to occur on draft workflows.

A snippet from the workflow documentation:

Limitations when editing an active workflow


Please note that the following limitations apply when editing an active workflow (i.e. a draft workflow):

It is not possible to edit the workflow name (only the description) if a workflow is active.
Workflow steps cannot be deleted.
A step's associated Status cannot be edited.
If a step has no outgoing transitions (Global transitions are not considered), it cannot have any new outgoing transitions added.
A step's Step ID cannot be changed.

Resolution

There are two different options:

  1. Publish the workflow after all steps are populated with transitions.
    OR
  2. Edit the workflow in a disabled state (either copy it or disable the workflow scheme).

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