Cannot create Insight Report due to "attributeValueBean.id must not be null" error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When an Insight user tries to submit a new Report for a given Object Type that is already configured, an error in the browser is shown, blocking the Report from being created:
An error occurred while generating the preview attributeValueBean.id must not be null
The error can appear for different Object Types and Report types.
Environment
Jira Service Management with embedded Insight
Standalone Insight 8.x or higher
Diagnosis
Looking through Jira logs, we can see the following error:
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2022-07-01 17:28:24,117+0200 DefaultDispatcher-worker-2 ERROR anonymous [i.r.j.p.i.widget.queue.GenerationDataCapabilityQueueRunnerJiraImpl] Oops
java.lang.NullPointerException: attributeValueBean.id must not be null
at io.riada.jira.plugins.insight.reports.catalog.model.RecMapperKt.toObjectAttributeValueRec(RecMapper.kt:55)
at io.riada.jira.plugins.insight.reports.catalog.model.RecMapperKt.toObjectAttributeRec(RecMapper.kt:48)
at io.riada.jira.plugins.insight.reports.catalog.model.RecMapperKt.toAttributeRecList(RecMapper.kt:33)
at io.riada.jira.plugins.insight.reports.catalog.model.RecMapperKt.toRec(RecMapper.kt:22)
at io.riada.jira.plugins.insight.reports.catalog.CatalogReportCreator.mapToObjectRec(CatalogReportCreator.kt:67)
at io.riada.jira.plugins.insight.reports.catalog.CatalogReportCreator.generate(CatalogReportCreator.kt:50)
at io.riada.jira.plugins.insight.reports.catalog.CatalogReport.generate(CatalogReport.kt:164)
at io.riada.jira.plugins.insight.reports.catalog.CatalogReport.generate(CatalogReport.kt:21)
at io.riada.jira.plugins.insight.widget.queue.GenerationDataCapabilityJobImpl.generate(GenerationDataCapabilityJobImpl.kt:42)
at io.riada.jira.plugins.insight.widget.queue.GenerationDataCapabilityJobImpl.generateSample(GenerationDataCapabilityJobImpl.kt:26)
at io.riada.jira.plugins.insight.widget.queue.GenerationDataCapabilityQueueImpl$generateSample$1.invoke(GenerationDataCapabilityQueueImpl.kt:181)
at io.riada.jira.plugins.insight.widget.queue.GenerationDataCapabilityQueueImpl.runUnderContext(GenerationDataCapabilityQueueImpl.kt:193)
at io.riada.jira.plugins.insight.widget.queue.GenerationDataCapabilityQueueImpl.generateSample(GenerationDataCapabilityQueueImpl.kt:179)
at io.riada.jira.plugins.insight.widget.queue.GenerationDataCapabilityQueueImpl.previewOf$lambda-1(GenerationDataCapabilityQueueImpl.kt:117)
at com.atlassian.jira.util.thread.JiraThreadLocalUtils.lambda$wrap$1(JiraThreadLocalUtils.java:156)Cause
The error is caused by an Insight Object that hasn't been reindexed for some reason (e.g. corrupt index).
Solution
Do a clean Insight reindex:
Go to Jira settings > Manage apps > Indexing Insight
Select Clean Re-index > Start Re-index
Once the re-index is complete, try to create the Report again.
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