Cannot edit Issue Collector with Secure Admin for Jira app version 2.1.0
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Administrators can view Issue Collectors but after clicking on Edit, the page is blank.
Diagnosis
Check to see if you have "Secure Admin for Jira" app version 2.1.0 installed. Here is the Marketplace listing for the app:
You may also see the following in the atlassian-jira.log:
2020-03-20 13:48:34,110-0500 http-nio-8080-exec-601 ERROR anonymous - /plugins/servlet/samlconsumer [c.o.saml2.authn.SamlResponse] The Response has an InResponseTo attribute: ONELOGIN_##### while no InResponseTo was expected
Solution
- Upgrade the Secure Admin for Jira app to version 2.1.1 or later