Cannot remove permission in Jira project's permission scheme

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Trying to remove any of the permissions in a permission scheme does not work.

No errors are thrown in the UI or the logs.

Environment

  • Jira running behind firewall

Diagnosis

Looking at the HAR file shows the DELETE Request is being rejected

<html><head><title>Request Rejected</title></head><body>The requested URL was rejected. Please consult with your administrator.<br><br>Your support ID is: 123456789<br><br><a href='javascript:history.back();'>[Go Back]</a></body></html>

Cause

Firewall is blocking DELETE requests

Solution

Modify firewall policy to allow DELETE requests

Last modified on Sep 14, 2020

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.