Cannot remove permission in Jira project's permission scheme

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Summary

Trying to remove any of the permissions in a permission scheme does not work.

No errors are thrown in the UI or the logs.

Environment

  • Jira running behind firewall

Diagnosis

Looking at the HAR file shows the DELETE Request is being rejected

<html><head><title>Request Rejected</title></head><body>The requested URL was rejected. Please consult with your administrator.<br><br>Your support ID is: 123456789<br><br><a href='javascript:history.back();'>[Go Back]</a></body></html>

Cause

Firewall is blocking DELETE requests

Solution

Modify firewall policy to allow DELETE requests

Last modified on Sep 14, 2020

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