ClassNotFoundException error when configuring JIRA in Websphere

Still need help?

The Atlassian Community is here for you.

Ask the community

The content on this page relates to platforms which are not supported. Consequently, Atlassian Support cannot guarantee providing any support for it. Please be aware that this material is provided for your information only and using it is done so at your own risk.


Running JIRA on Websphere fails with error:

java.lang.ClassNotFoundException: class :java.lang.NullPointerException


The WEB-INF/classes/entityengine.xml is not compliant (well-formed) XML. WebSphere does not display error messages about the XML not being well-formed. Instead it displays the spurious error message above.


Ensure that The WEB-INF/classes/entityengine.xml is well-formed and valid. Test entityengine.xml by opening it in Internet Explorer or Firefox.


Use Tomcat Application Server which is part of JIRA's Supported Platforms


Last modified on Mar 30, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.