Configuring Auto-Assign

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Problem

When an issue is transitioned to "In Progress", you may want the issue to be automatically assigned to the person who transitions it.

Resolution

To do this, you will need to configure a workflow post-function, and allow people other than the assignee to move the issue to "In Progress", as described below.

(warning) This page does not apply if you are using the Simplified Workflow, because:

  • Simplified Workflows should not be configured via JIRA Administration; and
  • although Simplified Workflow does not perform auto-assign, it does by default allow people other than the assignee to move issues to "In Progress". You can quickly assign issues to yourself using the "i" keyboard shortcut

Configuring a Workflow Post-Function to Auto-Assign Issues

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Select the cog, then choose Issues > Workflows.
  3. Click the Edit link next to the workflow you are using.
  4. Click Text to display the workflow's transitions.
  5. Click the Start Progress transition, then click Post Functions.
  6. Click Add, then select Assign to current user.
  7. Click the Add button to create your new post-function. Your Start Progress transition should now look something like this:


(info) Note that your users will also need to have the "Assignable Users" project permission.

Allowing people other than the Assignee to "Start Progress" on an Issue

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Select the cog from the top bar, then choose Issues > Workflows.
  3. Click the Edit link next to the workflow you are using.
  4. Click Text to display the workflow's transitions.
  5. Click the Start Progress transition, then click the Conditions tab.
  6. Delete the condition Only the Assignee of this issue can execute the transition.
Last modified on Feb 26, 2016

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