Confluence Issue Macro not able to display issues from JIRA.

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.


Problem

After revoking the "Anyone" Browse Project permissions on a project, and using a different permission, for example, the Project Role "Users", the Confluence Issue Macro is not able to display the issues from JIRA. The following error is displayed on Confluence:


The JIRA Server didn't understand your search query. If you entered JQL, please ensure that it's correctly formed. If you entered an issue key, ensure that it exists and you have permission to view it. Learn more


JIRA project doesn't exist or you don't have permission to view it. View these issues in JIRA



The following appears in the atlassian-jira.log

2018-01-18 13:07:05,639 http-nio-8080-exec-16 ERROR admin 787x448705x2 c1a5n9 172.22.64.58,172.22.68.36 /rest/applinks/3.0/applicationlinkForm/manifest.json [c.a.a.c.rest.ui.CreateApplicationLinkUIResource] ManifestNotFoundException thrown while retrieving manifest
com.atlassian.applinks.spi.manifest.ManifestNotFoundException: org.apache.http.client.ClientProtocolException: URI does not specify a valid host name: http:/jira.bc.local/rest/applinks/1.0/manifest
	at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.doDownload(AppLinksManifestDownloader.java:198)

The following appears in the atlassian-confluence.log

2018-01-18 13:07:29,309 WARN [AtlassianEvent::CustomizableThreadFactory-1] [applinks.internal.capabilities.DefaultRemoteCapabilitiesService] getApplinkSafe Exception trying to get Applink for manifest with ID 215893cb-901c-3c74-850d-53f0be83dd66
 -- url: /rest/applinks/3.0/applicationlinkForm/manifest.json | traceId: 6f470e701f74a408 | userName: admin | referer: http://confluence.bc.local/admin/listapplicationlinks.action?applinkCreationStatusLog=%22%5B%7B%5C%22status%5C%22%3A%5C%22inprogress.creation%5C%22%7D%2C%7B%5C%22status%5C%22%3A%5C%22completed.creation.local%5C%22%7D%2C%7B%5C%22status%5C%22%3A%5C%22inprogress.creation.reciprocal%5C%22%7D%5D%22&applinkOriginalCreatedId=%227e505e99-7f8d-3b9a-8db2-910095033a7a%22&sharedUserbase=false&applinkConfigInUserAuth=true&applinkConfigInServerAuth=true&applinkConfigInPreAuth=true&applinkConfigOutUserAuth=true&applinkConfigOutServerAuth=true&applinkConfigOutPreAuth=true&applinkStartingUrl=%22http%3A%2F%2Fjira.bc.local%22&applinkStartingType=%22jira%22
2018-01-18 13:07:45,371 WARN [http-nio-8090-exec-10] [internal.migration.remote.TryWithCredentials] execute You do not have an authorized access token for the remote resource.
 -- referer: http://confluence.bc.local/plugins/servlet/applinks/listApplicationLinks | url: /rest/applinks/3.0/status/215893cb-901c-3c74-850d-53f0be83dd66 | traceId: 6e773f55530db552 | userName: admin


Diagnosis

Environment

  • JIRA is integrated with Apache Proxy

Diagnostic Steps

Cause

A misconfiguration in the proxy configuration file specifically this authentication header :

RequestHeader unset Authorization


Resolution

Remove the authentication header :

RequestHeader unset Authorization



Last modified on Jan 31, 2018

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