Summary

By default Relative Time Converter addon returns 'moment.locale()' as 'english' or local language, which can be for all pages except "View Issue". Reference on https://momentjs.com/docs/#/i18n/changing-locale/ page.

When using Jira with the German language everything works as accepted but when the addon runs it is not able to pick the correct language translation as it is checking moment.locale set in the browser and in the issue page it is set to "en" value.

Environment

Jira Server 8.20.8
Web Browser: Edge & Chrome

Diagnosis

Cause

• Sometimes, momentVariable.locale(currentLocale).format(...) might not be called at the places where moment() is used. The problem is that date text is shown always in English, for any locale/user. Examples of such places in code:

  incident-management/postmortems/issue-panel/services/create-page-draft/template/body/custom-nodes/index.js`-> return text(moment(date).format('DD MMM Y HH:mm (UTC ZZ)'));
  incident-management/reports/incident-response-report/view/content/report/chart/view.js -> ```matchPeriodDuration(periodDuration, { week: () => moment(date).format(‘D MMM’), month: () => moment(date).format(‘MMM’), }
  
  );```
  software-reports/burnup-report/view/grid/view.js -> return moment.utc(timestamp).format('ddd, MMM DD YYYY, h:mma');

• This causes not to use global functions which depend on locale and for which using local .locale() call is not possible. E.g. moment.weekdays() and moment.months(), to display text for week or month names. The current workaround is to add these texts to messages.js file and translate them ourselves.

Solution

Upgrade Relative Time Converter plugin to 2.3.0