Create epic link from backlog panel is not working in scrumboards

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

'Create Epic' link is not working:

  • No error is thrown in GUI
  • No error in logs
  • When clicking it, nothing happens

Diagnosis

Environment

  • No customization / Normal environment

Cause

This is due to the module quick-create-issue from Atlassian JIRA - Plugins - Quick Edit Plugin is disabled manually by the user

Resolution

Re-enable this module with the following steps:

  1.  On Jira, go to Administration (⚙ icon) > Manage apps, then click on "Manage apps" again in the left menu
  2.  Filter for "All apps", then search for "Atlassian JIRA - Plugins - Quick Edit Plugin"
  3.  Click on this app to expand its details, then click on "+" to see its modules
  4.  Search for "quick-create-issue", then click on "Enable"


Last modified on Sep 9, 2022

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