Customfield unavailable in the Advanced roadmap plan
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*Except Fisheye and Crucible
Summary
Story point field not available in the Plan
Environment
Cloud
Diagnosis
The field is not restricted with context, however, the rest are also not using the context. So this should not be the problem.
select * from fieldconfigscheme where fieldid like '%<customfieldID>'
- Adding the field to the plan using API didn't work. No error on the HTTP request but the field still missing.
- The field is not listed when even on selecting 'unsupported'.
- https://<sitename>.atlassian.net/rest/jpo/1.0/customfield/getAll is not returning the field.
Problematic custom field
id cfkey customfieldtypekey customfieldsearcherkey cfname description defaultvalue 10023 com.atlassian.jira.plugin.system.customfieldtypes:float com.atlassian.jira.plugin.system.customfieldtypes:exactnumber Estimated Effort (Days) How long do you estimate this piece of work SHOULD take, in DAYS (e.g. 1.5). 10116 com.atlassian.jira.plugin.system.customfieldtypes:float com.atlassian.jira.plugin.system.customfieldtypes:exactnumber Estimated Effort Remaining (Days) Estimated number of days remaining to complete the feature.
Cause
The field Estimated Effort (Days) is actually the Story Points field. The field was renamed in the past which caused the misunderstanding.
The Story Points field is part of Jira Software and it has some special settings assigned on the background.
On the plan, we can select the type of estimation you'll be using. If we choose Story Points, the field will be available.
Solution
The settings on this site were not incorrect, but the different name on the field causes some confusion.
To fix the issue, update the field back to the name "Story Points" name and create a new one for Estimated Effort (Days).