Disable comment auto collapse in JIRA
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
JIRA automatically collapses comments by default, and this feature can be disabled as described below.
Resolution
Add the following line into your jira-config.properties file:
jira.comment.collapsing.minimum.hidden=0
The jira-config.properties file is not created by default in a new JIRA installation. For further details on adding this file and its location, please refer to Advanced JIRA Configuration
OR
- Navigate to
Administration >> System >> General Configuration >> Advanced Settingsand modify the jira.comment.collapsing.minimum.hidden to 0
Note:
There is a new feature in 9.x which is taking preference over the jira.comment.collapsing.minimum.hidden property:
Incremental loading of tab contents
Jira 9.0 gives you more control over the number of events you can load for a particular tab. Instead of loading all tab items at once, you can now select how many events you’d like to see:
- Load 10 older or newer events if you want to check recently added comments or view other events in sequence. Consider that Jira might load more or fewer than 10 events if:
- you're loading the last remaining events on the tab. In this case, fewer items might be loaded.
- several events have the same creation date. If so, more events might be loaded.
This issue is being tracked on JRASERVER-74440