Disable comment auto collapse in JIRA
This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.
JIRA automatically collapses comments by default, and this feature can be disabled as described below.
Add the following line into your jira-config.properties file:
The jira-config.properties file is not created by default in a new JIRA installation. For further details on adding this file and its location, please refer to Advanced JIRA Configuration
- Navigate to
Administration >> System >> General Configuration >> Advanced Settingsand modify the jira.comment.collapsing.minimum.hidden to 0