Editing the workflow transition for issue creation

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Symptoms

Newly created issues end up in the Open destination step. Configuring the create issue inbound transition is not intuitive.

Cause

The Create Issue inbound transition is difficult to find. It's available from selecting the Open step (in the default workflow).

Resolution

tip/resting Created with Sketch.

Most transitions are listed as outbound transitions from a workflow step. Their destination steps are listed below the transition name. In this case, there is an inbound transition that you cannot see, called Create Issue.

  1. Copy the default workflow
  2. Select the Open step.
  3. Notice the Create Issue inbound workflow transition. Edit this transition to configure the destination step, conditions, validators, or post-functions for issue creation. For example, you can edit the destination step so it doesn't arrive at Open, or add a post-function to assign the issue.

Last modified on Feb 26, 2016

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