Error during searcher initialization of the custom field

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Symptoms

JIRA fails initialise custom field searcher, and the custom field itself, due to binary incompatibility with Jira platform. Since custom field initialization fails, it's not available in Jira. 

The following appears in the atlassian-jira.log:

Caused by: java.lang.NoClassDefFoundError: org/apache/lucene/document/Fieldable 

	at com.tempoplugin.accounts.customfield.account.AccountCustomFieldSearcher.init(AccountCustomFieldSearcher.java:73) [?:?] 
	at com.tempoplugin.accounts.customfield.account.AccountCustomFieldSearcher.init(AccountCustomFieldSearcher.java:36) [?:?] 
	at com.atlassian.jira.issue.fields.ImmutableCustomField.loadCustomFieldSearcher(ImmutableCustomField.java:1784) [classes/:?] 
	at io.atlassian.fugue.Suppliers$MemoizingSupplier.get(Suppliers.java:175) [fugue-4.7.1.jar:?] 
	at com.atlassian.jira.issue.fields.ImmutableCustomField.getCustomFieldSearcher(ImmutableCustomField.java:1519) [classes/:?] 
	at com.atlassian.jira.issue.fields.ImmutableCustomField.createAssociatedSearchHandler(ImmutableCustomField.java:627) [classes/:?] 
	at com.atlassian.jira.issue.search.managers.DefaultSearchHandlerManager$SearchHandlerIndexer.indexSearchableField(DefaultSearchHandlerManager.java:478) [classes/:?]
	at com.atlassian.jira.issue.search.managers.DefaultSearchHandlerManager$SearchHandlerIndexer.indexCustomField(DefaultSearchHandlerManager.java:461) [classes/:?] 
	at om.atlassian.jira.issue.search.managers.DefaultSearchHandlerManager.createHelper(DefaultSearchHandlerManager.java:278) [classes/:?] 
	at com.atlassian.jira.issue.search.managers.DefaultSearchHandlerManager.access$000(DefaultSearchHandlerManager.java:77) [classes/:?]
	at com.atlassian.jira.issue.search.managers.DefaultSearchHandlerManager$1.get(DefaultSearchHandlerManager.java:102) [classes/:?] 
	at com.atlassian.jira.issue.search.managers.DefaultSearchHandlerManager$1.get(DefaultSearchHandlerManager.java:99) [classes/:?] 
	at com.atlassian.cache.memory.MemoryCacheManager$1$1.load(MemoryCacheManager.java:124) [atlassian-cache-memory-4.0.0-cdee60a.jar:?] 
	at com.atlassian.cache.memory.MemoryCacheManager$1$1.load(MemoryCacheManager.java:100) [atlassian-cache-memory-4.0.0-cdee60a.jar:?] 
	at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3528) [guava-26.0-jre.jar:?] 
	at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2277) [guava-26.0-jre.jar:?] 
	at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2154) [guava-26.0-jre.jar:?] 
	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2044) [guava-26.0-jre.jar:?] 
	... 389 more

Diagnosis

May have upgraded to Jira 8.0, but plugins are not upgraded yet (or not compatible).

Cause

Searcher initialization of the custom field fails due to binary incompatibility (NoClassDefFoundError) of plugin with Lucene API.

Workaround

Disable the plugin to avoid the error.

Resolution

Upgrade the plugin to version compatible with Jira you are using. If problem persist please contact Plugin Vendor. 

Last modified on Mar 21, 2024

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