Error Message After Log Off

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In a JIRA EAR/WAR instance, the following stack trace is occurring after a user logs off:

javax.servlet.ServletException: java.lang.NoSuchMethodError:;)V

	at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(

	at org.apache.jasper.runtime.PageContextImpl.handlePageException(

	at org.apache.jsp.logout_jsp._jspService(

	at org.apache.jasper.runtime.HttpJspBase.service(

	at javax.servlet.http.HttpServlet.service(
Caused by: java.lang.NoSuchMethodError:;)V

	at org.apache.jsp.logout_jsp._jspService(


This error is related to the application server cache, which is trying to use an old/deprecated JSP page after a user logs off.

These JSP Files are compiled in the work directory and can become invalid after upgrades or various environmental changes (like a server migration), but are rebuilt upon startup if manually removed.


  1. Stop JIRA
  2. Delete the contents of the <JIRA_INST|CATALINA_BASE>/work folder.
  3. Verify the user running the JIRA application process has Read/Write permission to the <JIRA_INST|CATALINA_BASE>/work directory.
  4. Start JIRA

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Last modified on Mar 30, 2016

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