Error while searching when linking JIRA Board to Confluence Space
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
The following error is thrown when linking a JIRA board to a Confluence Space.
Error while searching
Diagnosis
Diagnostic Steps
Development tools panel show the following error:
Got an error response with text that we don't know how to parse: The application link for the Confluence server has invalid credentials. Please check the authentication settings.
Cause
Context path was not used when creating the link.
Resolution
Ensure that the context path was added to the link. For example:
https://jira.com to https://jira.com/atlassian