Error while searching when linking JIRA Board to Confluence Space

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This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.

Problem

The following error is thrown when linking a JIRA board to a Confluence Space. 

Error while searching


Diagnosis


Diagnostic Steps

Development tools panel show the following error:

Got an error response with text that we don't know how to parse: The application link for the Confluence server has invalid credentials. Please check the authentication settings. 


Cause

Context path was not used when creating the link. 

Resolution

Ensure that the context path was added to the link. For example:

https://jira.com to https://jira.com/atlassian 


Last modified on Jan 31, 2018

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