Kanban boards display an error in Internet Explorer in Jira Software server
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Navigating to Kanban board in projects throws below error in Internet Explorer:
Exception: Object doesn't support property or method 'matches'
Diagnosis
Environment
- Microsoft Internet Explorer
Diagnostic Steps
- Try to replicate the issue with other browsers, it should only happen in Internet Explorer
Resolution
This issue has been logged at Microsoft website at Object doesn't support this property or method
- After clearing cache and removing temp files, restart the browser please.