Exception occurred: java.util.ConcurrentModificationException is raised when editing issues

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Summary

When performing issue actions, for example, Edit Issue, an error is shown to the user:

Exception occurred: java.util.ConcurrentModificationException


Environment

Diagnosis

  • You see the error message above
  • Your environment matches above

Cause

The Extension for Jira Service Desk app has a yet to be determined negative interaction with Jira. While it is enabled, in some situations the error above can occur.


Solution

  1. Disable the app
  2. If the problem goes away, contact the app vendor for assistance





Last modified on Jan 11, 2022

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