Exception: TypeError: d is null
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
An error as below is shown while creating issue on JIRA Agile Board:
Diagnosis
Diagnostic Steps
PerformDisabling and enabling apps and retest to ensure problem does not exist after enabling safe mode
Cause
This is caused by a plugin called Issue Templates By JIRA
Solution
Resolution
Update the plugin to the latest version; if problem still exist, proceed to raise a support ticket to the plugin developer
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