Forgotten your Password Link Does not Appear on JIRA Service Desk Login Page

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

When viewing the JIRA Service Desk login page, the 'Forgotten your password?' link, as below, does not appear:

Diagnosis

An outgoing mail handler has not been configured.

Cause

As the outgoing mail handler has not been configured, the 'Forgotten your password?' link will not appear.

Resolution

Setup the mail handler as per Configuring JIRA's SMTP Mail Server to Send Notifications.

Last modified on Feb 26, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.