Forms: Allow adding images/attachments to a JSM request when pasting them to a Paragraph form field
Summary
Allow adding images/attachments to a JSM request when pasting them to a Paragraph form field.
JSDCLOUD-13692 - Getting issue details... STATUS
Environment
Jira Service Management
Diagnosis
Pasting/adding the image is not possible while using the "Paragraph" form field with the Form "Attachment" field, and the user needs to directly use the "Attachment" field to attach an Image.
Solution
To add attachments, instead of using the Form "Attachment" field, we need to use the system "Attachment" field in the request form. Now, if we paste or drag and drop an attachment to the "Paragraph" field, it will be added to the request.