Get "We couldn't deliver this payload: Invalid host name." error message in Github
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
The problem happened when added a Github account in DVCS accounts page. The following will be showing the error message "We couldn't deliver this payload: Invalid host name.":
Some issues is not synchronise with the Github.
Diagnosis
Environment
- JIRA 7.0.0
- JIRA DVCS Connector Plugin - 3.3.16-D20150922T053442
- Test with "localhost" or "IP address".
Cause
The problem was caused by the DNS name.
Resolution
Fix the DNS name or test with server IP address.