Get "We couldn't deliver this payload: Invalid host name." error message in Github

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

The problem happened when added a Github account in DVCS accounts page. The following will be showing the error message "We couldn't deliver this payload: Invalid host name.":

Some issues is not synchronise with the Github. 

Diagnosis

Environment

  • JIRA 7.0.0 
  • JIRA DVCS Connector Plugin - 3.3.16-D20150922T053442
  • Test with "localhost" or "IP address".

Cause

The problem was caused by the DNS name. 

Resolution

Fix the DNS name or test with server IP address.

Last modified on Feb 26, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.