Getting error "Looks like the auth state is missing" while logging into JIRA from MS TEAMs

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

While trying to login in Jira plugin in MS TEAMs, following error is received:

Environment

  • Jira Cloud
  • MS Teams

Diagnosis

  • No issue is encountered by user while directly logging into Jira
  • User uses same email in Jira as well as Teams
  • Same issue when tried via MS TEAMS web version.

Solution

  • Type "signin" in Teams chatbox to bring an option to sign in again.
  • Use the "Sign in" button to login

Last modified on Apr 4, 2024

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