hipchat-client-io exception ERROR entries in log

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

The following appears in the atlassian-jira.log:

2014-10-05 20:16:41,725 hipchat-client-io:thread-3 ERROR      [http.nio.protocol.HttpAsyncRequestExecutor] http-outgoing-133 [CLOSED] HTTP protocol exception: null
java.nio.channels.ClosedChannelException
	at sun.nio.ch.SocketChannelImpl.ensureReadOpen(SocketChannelImpl.java:236)
	at sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:279)
	at org.apache.http.nio.reactor.ssl.SSLIOSession.receiveEncryptedData(SSLIOSession.java:340)
	at org.apache.http.nio.reactor.ssl.SSLIOSession.isAppInputReady(SSLIOSession.java:366)
	at org.apache.http.impl.nio.reactor.AbstractIODispatch.inputReady(AbstractIODispatch.java:118)
	at org.apache.http.impl.nio.reactor.BaseIOReactor.validate(BaseIOReactor.java:220)
	at org.apache.http.impl.nio.reactor.AbstractIOReactor.execute(AbstractIOReactor.java:284)
	at org.apache.http.impl.nio.reactor.BaseIOReactor.execute(BaseIOReactor.java:106)
	at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor$Worker.run(AbstractMultiworkerIOReactor.java:604)
	at java.lang.Thread.run(Thread.java:722)

Diagnosis

Multiple entries exist in the log.

Resolution

  • Clear the plugin cache by manually restarting the server.

Cause

 From Oracle Documentation:

"Checked exception thrown when an attempt is made to invoke or complete an I/O operation upon channel that is closed, or at least closed to that operation. That this exception is thrown does not necessarily imply that the channel is completely closed. A socket channel whose write half has been shut down, for example, may still be open for reading."

 

Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.