How to Access Issue Collector Form without Embedding it in a Page

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Purpose

JIRA Administrator might not want to embed the issue collector form in a page but access the form directly instead. In some cases their website is running on HTTPS but JIRA instance is running on HTTP, embedding HTTP content in a HTTPS page will result in some users unable to see the embedded content due to browser blocking mixed content.

Solution

The content on this page includes steps to customize or extend Atlassian software (adding/changing CSS rules, HTML, JavaScript, etc.). Per the Atlassian Support Offerings, support does not include customizations made to Atlassian products. Be aware that this material is provided for your information only and using it is done so at your risk.

If you have any questions about this or any customization, please ask the community at Atlassian Answers or consider working with an Atlassian Solution Partner.

Go to Project Administration > Issue Collector > click on Issue Collector, get the Issue Collector ID from the end of the browser link. For example the collector ID below is "0a80f453"

http://localhost:8711/secure/ViewCollector!default.jspa?projectKey=SRS&collectorId=0a80f453

Replace <collectorid> in below URL with the collector ID above.

http://localhost:8711/rest/collectors/1.0/template/form/<collectorid>?os_authType=none#

Note: there are bugs (open at the time of this KB) for this functionality: JRASERVER-70563 - Getting issue details... STATUS JRASERVER-73212 - Getting issue details... STATUS

Last modified on May 19, 2022

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