How to change 'Created' and 'Updated' fields location in new Jira Cloud issue view


Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

It is not possible to modify the "Created" and "Updated" fields location on the issue view in Jira.

This is tracked as feature request: JRACLOUD-72797 - Ability to change created/updated fields location

This article provides a workaround to have more control over the location of your 'Created' and 'Updated' fields in new Jira issue view. Following the steps will allow you to:

  • Control where both fields are shown on the issue screens.
  • Have the ability to pin the fields to the top of the screen

 

Environment

Jira Cloud & Jira Service Management Cloud


Solution

The workaround is by creating a new custom field and making it as the new "Created" field. The below steps are showing you on how to achieve it for "Created date". You will need to modify it accordingly for "Updated" field.

  1. Create a custom Date Picker field e.g. "Issue Created On"
    1. You can follow Create a custom field
    2. When selecting a field type, make sure to use either the Date Picker or Date Time Picker field types.
  2. Place this field on the appropriate screens (view screen) - More on configuring issue screens can be found in Manage issue screens
  3. Go to the workflow of your preferred project and add a post function to set the field "Issue Created On" automatically with the issue creation date - More on configuring post functions can be found in Add a post function in the project workflow
    1. Select Cog icon > Issues.

    2. Click Workflows and then Edit for the relevant workflow.

    3. Select the Create transition:

      1. In diagram mode, select the transition arrow.

    4. Open the post functions tab:

      1. In diagram mode, click Post functions in the properties panel to show the triggers configured for the transition.

      2. In text mode, select the Post functions tab.

    5. Click Add post function.

    6. Update Issue Custom Field > Add
      • Select your newly created custom field and as a value place %%CURRENT_DATETIME%%
      • Add > choose Publish Draft to finalize your changes.
  4. Adjust the field position in the screen as desired or pin it to the top of the screen if needed.


Last modified on Jan 22, 2025

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