How to change the Icon for Priorities field


Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

  

Summary

This documentation explains how you can change the icon for Priorities.


Diagnosis

There will be certain scenarios where Priority Icons should be updated with new/customized Icons. This documentation will explain the steps of changing the Priority Icon.

The steps mentioned in How to Change the Icon for Issue Type are similar to this but there are a few more actions that must be followed to change the Priority Icons.


Cause

Newly Uploaded customized Priority Icons are broken as shown in the image below


It is not a straightforward approach to upload the Priority Icons. We can follow the below-mentioned steps to upload the Priority Icons.


Solution

  1. Create an Issue Type by selecting Cog Icon → IssuesAdd Issue Type 
  2. Enter a name and description for your new issue type.

  3. Choose between a standard or sub-task issue type.

  4. Select Add.

     





    You must be a Jira administrator with Administer Jira permissions to add, edit, or delete issue types in company-managed projects. Learn more about Managing Global Permissions




  5. Once the issue type is created, Click Edit as shown below



  6. On Issue Type Avatar click on select image





  7. You can use one of the existing icons or upload a new one


  8. Click Update once the avatar is selected
  9.  Click on the three dots on the browser and Open Developer Tools




  10. Click the Inspect Button as shown in the image




  11. Click the Issue Type Icon as shown below



  12. Once the Issue Type Icon is clicked you will see the Image Source as shown below. Copy the img src value




  13. Click Cog Icon → IssuesPriorities
  14. Select the Priority where the new Icon is replaced and Click Edit




  15. Paste the copied URL on the Icon URL section and Click Update as shown below





  16. Priority Icon will be updated to the new Icon. Do not forget to review the tickets to make sure the updated icons are visible in the Jira tickets.




Last modified on Apr 4, 2024

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