How to configure Assets Discovery on non GUI Linux

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Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Administrators sometimes want to use Assets Discovery on a Linux environment that does not have a Graphical User Interface Configured. The Asset Discovery Tool is designed to work in a GUI and will not work without the use of a Graphical User Interface.

Environment

Asset Discovery tool version 3.x +
Jira Service Management 5.x +

Cause

  • Asset Discovery tool is only supported in GUI-enabled Linux OS. Discovery system requirements doc mentions that the Discovery tool is tested on the following platform. 

    Ubuntu Desktop 16
    Debian 9 (GNOME)
    Debian 9 (KDE)
    CentOS 7 (GNOME)
    Linux Mint 18.2 Cinnamon
    Requirements:
    
    NET Core Runtime
    Mono 5.2.0 or later
  • In RHEL OS as well user should have similar GUI package GNOME,KDE or Cinnamon else Discovery tool will not work as expected. 

Solution

On Linux, Discovery tool must be installed on a GUI Enabled OS, otherwise it will not work as expected. There is a documentation improvement request JSDSERVER-12490 - Assets Discovery documentation requires an important update! to improve existing Discovery system requirements documentation. 

Last modified on Jan 27, 2025

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