How to disable Create Issue popup

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Don't apply this in Cloud instances, as several problems have already arisen, such as breaking the functionality to create issues and problem on attaching files. This may also affect later versions of JIRA Server.

Please note that this is not supported by Atlassian. You should also make sure to make backups before apply the below SQL queries against your database.

How to disable the Create Issue popup in JIRA

Disable via the Plugin Module:

Always back up your data before performing any modification to the database. If possible, try your modifications on a test server.

  • Shutdown JIRA
  • Add the following SQL queries into your database to disable the plugin module:

    insert into propertyentry values (99999,'',1,'',5);
    insert into propertystring values (99999,'false');
  • Restart JIRA

(info) One side effect identified is that the create issue keyboard shortcut does not work when the pop-up is disabled

(warning) This method will produce errors in your logs stating at the quick create plugin is not enabled

Disable via Javascript:

(info) This method is a work in progress, as it currently only disables the functionality when clicking on Create Issue via the top right of your browser

Go to Administration > System > Announcement Banner 

Paste the following in the Announcement box:

<script type="text/javascript">
Last modified on Feb 26, 2016

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