How to enable Jira Push Notifications on Jira Mobile App (Android, iOS)

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

On Jira mobile app under Notification section receiving a message "Your admin has disabled issue notifications for this site". This is because your Jira admin has turned OFF Push Notifications for Jira Mobile app.  

Solution

Jira administrator needs to follow these steps to enable Push notifications

  1. Navigate to Jira Cloud site and click on Settings (cog icon)
  2. Click on System 
  3. From General configuration, click on Edit Settings
  4. Now search for 'Push notifications (Android, iOS)' and select ON (radio button) next to it.
  5. Scroll to bottom and click on Update 

Demo

Last modified on Feb 27, 2024

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