How to enable JSON export in Jira server
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The JSON exporter function is currently in BETA stage and therefore unsupported.
Purpose
This article will show you how to allow users to export issues in JSON format from the Issue Navigator. The JSON export functionality is disabled by default and so it has to be enabled manually from the Manage add-ons page.
Solution
Log in to an account with either JIRA Administrators or JIRA System Administrators Global Permission
Navigate to the Manage add-ons page (or use the keyboard shortcut 'g+g')
Change the Filter to include All add-ons
Locate JIRA Importers Plugin (JIM) (or jira-importers-plugin) and click to expand
Expand to show a list of all modules
Enable the 2 modules needed to enable JSON export (the names of the modules might differ depending on versions)
You may also like to review: Recover deleted issues from Jira server backups
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