How to get the count of updates made to the Start Date field in Jira issues.

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

   

Summary

This article documents the solution to the problem and the scenario when the project admin would like to know the number of times the Start Date or Due Date field is updated in Jira issues.

Environment

Jira Cloud.

Solution

At the moment, Jira does not provide a native feature or specific field out of the box to directly count the number of updates to the Start Date on a ticket. However, there is an approach using Automation for Jira you can consider to get this information:

Automation

  • Jira Automation: If you're using Jira Cloud, consider leveraging Jira's built-in automation rules. You could create a rule that increments your custom "StartDateChangeCount" field every time the Start Date is updated in a Jira issue. This approach requires some setup but can automate the counting process moving forward.
  • Add a number custom field by navigating to Settings Cog Icon >> Issues >> Custom Fields, named StartDateChangeCount
  • Add an automation rule, triggered when the Start Date field value is changed, and increment the StartDateChangeCount. Please find the step-by-step screenshots below:


  • Set the value of StartDateChangeCount to

    Smart value
    {{#=}} {{issue.StartDateChangeCount}} + 1 {{/}}

Last modified on Jul 25, 2024

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