How to migrate projects from one Jira Cloud application to another

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Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

These instructions are about moving projects between 2 different cloud sites. 

If the target site has no existing data (clean new site)

  1. Prepare a full export of your backup with attachments using the Jira Backup Manager as per Exporting issues.
  2. Import the backup generated above to your new cloud site as per Importing issues.
  3. Delete any unwanted projects.
  4. Disable users which are not needed (as it will import all users from the destination instance) by removing them from all groups and application access.

If the target site has existing data that needs to be kept, to be kept then please follow the instructions for merging multiple instances of Jira Cloud.


Currently, there is no project import available for JIRA Cloud applications. As a workaround, customers can follow the guide in this KB.

Last modified on Mar 10, 2020

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