How to migrate projects from one Jira Cloud application to another

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This article only applies to Atlassian's cloud products. Learn more about the differences between cloud and server.

Currently, there is no project import available for Jira Cloud sites. As a workaround, customers can follow the steps below.

If the target site has existing data that needs to be kept, to be kept then please follow Merge multiple instances of Jira Cloud.

If the target site has no existing data (clean new site)

  1. Prepare a full export of your backup with attachments using the Jira Backup Manager as per Exporting issues.
  2. Import the backup generated above to your new cloud site as per Importing issues.
  3. Delete any unwanted projects.
  4. Disable users which are not needed (as it will import all users from the destination instance) by removing them from all groups and application access.


Currently, there is no project import available for JIRA Cloud applications. As a workaround, customers can follow the guide in this KB.

Last modified on Jul 23, 2019

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