How to migrate projects from one Jira Cloud application to another

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This Knowledge Base article is written specifically for the Atlassian Cloud platform. Due to Functional differences in Atlassian Cloud, it is not applicable to Atlassian Server products.

Currently, there is no project import available for Jira Cloud applications. As a workaround, customers can follow the steps below.

If the target instance has existing data that needs to be kept, to be kept then please follow How to merge two different Jira Cloud applications together.

If the target instance has no data to be kept (clean new instance)

  1. Prepare a full export of your backup with attachments using the Jira Backup Manager as per Exporting issues.
  2. Import the backup generated above to your new Cloud instance as per How to restore a Jira Cloud application backup into another Jira Cloud application.
  3. Delete any unwanted projects.
  4. Disable users which are not needed (as it will import all users from the destination instance) by removing them from all groups and application access.

Description

Currently, there is no project import available for JIRA Cloud applications. As a workaround, customers can follow the guide in this KB.

Product Jira
Platform Cloud
Last modified on Jan 25, 2019

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