How to Restrict Issue creation for a particular Issue Type based on roles in Jira Server

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.

The content on this page relates to platforms which are not supported. Consequently, Atlassian Support cannot guarantee providing any support for it. Please be aware that this material is provided for your information only and using it is done so at your own risk.


Only allow users in a certain role to be able to create an issue of a particular Issue Type. For example, in a project, you want to restrict the creation of Bug Issue Type to Developers. The solution below is specific to this scenario for simplicity. 


  1. Install the 3rd party add-on Workflow Enhancer for Jira
  2. Verify that the bug issue type has its own workflow
  3. Go to the diagram view of the workflow
  4. Here select the create transition
  5. Go to the transition's validator
  6. Add a validator
  7. You will now see a new option called Universal Validator which comes from the addon installed
  8. here set the following as shown in the example below:
    Expression:   [roles]=/.*Developers.*/
    Expression must evaluate to:	True
    Message: Only Developers are allowed to create bugs

     You need to change this as per our own developer role name.

  9. Save this and publish the workflow.

There are other apps that can be used to achieve this goal as well, such as Jira Workflow Toolbox and ScriptRunner for Jira. For the instructions on how to configure each of them, the following articles can be used for reference:

ScriptRunner for Jira - Restricting Issue Types

Jira Workflow Toolbox - Limit issue creation per role and issue type

If you need more information about each of these apps and how to configure them, please reach out to their respective vendors.

DescriptionRestrict Issue creation for a particular Issue Type based on roles

Last modified on Sep 15, 2022

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