How to Use a Webhook with a Custom Event

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As per the Jira documentation, we indicate Jira supports WebHooks for standard issue-related events only. This guide instructs how to use WebHooks for custom events.


  1. Add a Send transition to webhook event to the transition with the custom event as seen below and described in detail in the Advanced workflow configuration page:
  2. You can view which transitions meet this condition by going to the system events page in your Admin console here https://<INSTANCE_NAME> OR:
    1. Log in as a user with the JIRA Administrators global permission, as per Managing global permissions.
    2. Choose Admin > System. Select Advanced > Events to open the View Events page.
    3. Keyboard shortcutg + g + start typing events
  3. NOTE the Locations of the Workflow & Transition in relation to the associated Event and the difference between:

Last modified on Apr 26, 2021

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