Incorrect mapping of issues from Trello to Jira Board
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
While importing issues from Trello to Jira, some issues are created in 'To Do' column of a Jira board.
Environment
Jira Cloud
Cause
Jira import from Trello works correctly when used with matching column names within Jira and the Trello board. Trello boards having column names that do not match with existing Jira columns (for example- To Do, In Progress, Done) are categorized in 'To Do' on a Jira Board after the import.
Solution
To resolve this, we have to map the issues correctly to the respective columns in Jira board or create new columns on the Jira board
In the Jira Board Configuration - Columns Tab, Drag and drop the issue cards in the respective columns or click on + and create a new Column and map the cards accordingly.
Was this helpful?