Issue Creation Error but Issue still gets created

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This article only applies to the Atlassian server platform. Learn more about the differences between cloud and server.

Problem

When try to create/comment an issue, the user will see "You are not logged in, and no have the permissions required to create an issue in this project as a guest" but the user will be able to create and comment on the issue.

 

Diagnosis

  • Check if the user have the permission to create and comment on the issue
  • Check if its able to reproduce in other browsers such as Chrome/Firefox/Internet Explorer 11.

Cause

This issue will happen if user is using  "JIRA Automation Plugin" version 1.5.6 or earlier

Resolution

  • Updating the  "JIRA Automation Plugin" to version 1.5.9 will resolve this issue.

Last modified on Feb 26, 2016

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