Issue sprint links missing or delete after upgrading JIRA Agile

Still need help?

The Atlassian Community is here for you.

Ask the community

Problem

After updating JIRA Agile add-on to the latest version :

  • Resulted in an error & the JIRA Agile got disabled
  • Tried to enable it, and got a time-out error
  • Restarted JIRA worked. 

But the sprint link field for all tickets was removed. So, now all active and planned sprints are empty.

Cause

JIRA did not re-index completely .

Resolution

Re-index JIRA

Last modified on Apr 7, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.